- Order placed
- Awaiting payment
- Payment confirmed
- Preparing
- Packed
- To ship
- Shipped
Track your orders
See where each of your orders is, and settle any invoice that's waiting for you.
No active orders right now
When you place an order with us, you'll be able to follow it here.
We couldn't find your orders
This link doesn't look right. Check the link you were sent, or message us and we'll help.
Awaiting payment
These orders are waiting for your payment. Scan the QR code to pay, then tap I've sent my payment.
With balance
You've paid the downpayment on these. Pay the rest once we tell you the order is ready.
Shipping status
Where each order is right now, from the day you place it to the day it ships.
Your order is on its way
Follow your parcel on the courier's website. When it arrives, check your items against the list below.
You can see where your parcel is from your TikTok account. When it arrives, check your items against the list below.
What you ordered
Where should we send it?
Pick a courier and tell us who's receiving the parcel and where. We can't ship your order until we have these.
We can't show the courier list right now. Message us on Facebook with your name, number and address and we'll ship it from there.
Got your shipping details, thank you!
We'll send your order with the courier you picked. Need to change something? Message us on Facebook before it ships.
Courier:
Your parcel is packed
We took this photo after packing your order. Tap it to see it bigger.
Invoice
Amount due
- Billed to
- Order date
How to pay
- Open any bank or e-wallet app you use and choose Scan QR.
- Scan the QR code. Reading this on your phone? Save the QR image first, then upload it in your app's scanner.
- Enter the amount due shown above and send the payment.
- Screenshot your receipt and add it below. Attaching it here is the quickest way for us to confirm your payment, and you are welcome to message it to our Facebook page as well.
Already paid? Let us know so we can confirm it.
Attaching your receipt here reaches us right away, so we can confirm your payment sooner. Sending it to our Facebook page works too, it just takes us a little longer.
Your receipt will be sent with this confirmation.
Thank you, we've been notified
We'll check for your payment and move your order along once it's confirmed. There's nothing else you need to do.
We've received your receipt too.
Paying in two parts
Pay the downpayment first and we'll start getting your order ready. Once it's ready, pay the rest and we'll ship it out.
Got your downpayment, thank you! Once your order is ready, pay the rest and we'll ship it out.
Got your downpayment, thank you! We're preparing your order now. We'll message you on Facebook once it's ready so you can send the remaining balance.
Your order is ready! Send the remaining balance and we'll ship it out.
Thanks for sending your downpayment! We'll start on your order once we've confirmed it.
Thanks for sending the remaining balance! We'll ship your order once we've confirmed it.
- To start your order
- Remaining balance Before we ship
The items on this order are still being added.
| Item | Qty | Price | Amount |
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- Subtotal
- Discount
- Total
- Paid
- Balance
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